Pricing policy
Prices are shown in $ (AUD). All prices include GST of 10%. Prices do not include service, payment and delivery charges. Protect-A-Post
Pty Ltd reserves the right to change prices of the products at any time. The prices of the products will, during the time of
placing an order, be valid throughout the process. We however take reservations for typing errors.
Payment
We accept the following credit-cards via PayPal: Visa and Mastercard. We accept payment via PayPal facility and electronic funds
transfer direct to our nominated bank account.
Order confirmation
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions, an item can be out of stock.
Then you will be informed by e-mail.
Shipping
We know that you can’t wait to get your order so we do our best to ship your order on the following working day. To follow the
goods way to your closet you can track your order with the tracking number included in your shipping confirmation, which you
get by e-mail as soon as we dispatch your order. Your order will be dispatched within 1-3 workdays from the time you place
your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. Orders are not shipped or delivered
on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail
as quickly as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods,
public holidays and severe weather conditions. Please notice that we are unable to deliver to P.O. box addresses.
Returns
If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Protect-A-Post
within the following 14 days from having notified us. To return an order please contact info@protectapost.com.au and await
our return confirmation. When received, you can return your order using the following procedure: Make sure that the product
is still in perfect condition with undamaged packaging. Tins must not have been opened. We reserve the right to refuse any
returns that do not match with these criteria: Place the product in a shipping box or plastic bag. Enclose the original sales
receipt to the product. Write RETURN on the package to ensure a faster expedition. Send the package to PO Box 4, Riddells Creek,
VIC, 3431. The return and financial responsibility are yours until it reaches Protect-A-Post and is confirmed by a delivery
confirmation. Please note that return shipping costs are your responsibility and Protect-A-Post will only refund the cost of
products returned so long as they meet the criteria.
Warranty claims
There is a 2 years warranty on all products sold on www.protectapost.com.au. This warranty covers manufacturing faults only, not
damage to packaging. Please contact us at info@protectapost.com.au if you have a warranty claim, including order number, photos
of the claim area and a description of the claim.
Disclaimer
Protect-A-Post does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable
for whatever reason, Protect-A-Post will contact you by e-mail. Although we do our best to display correct images, correct
colours, info and prices, errors may occur.
Privacy policy
All your personal information is handled under strict confidence. Protect-A-Post will never give any of your personal information
to 3rd parties. All information is encrypted for safety.
Security
For the safety of your personal information, we use SLL encryption on all data to and from the site. When placing an order, you
can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser when
SSL is activated.
Cookies
Cookies are used by Protect-A-Post in order to improve your experience when browsing and using the website. The cookie identifies
your computer and allows the site to remember your personal settings. protectapost.com.au may not operate properly when cookies
are disabled in your web browser.
Measurements
All measurements are approximate and variance may occur.
Age restrictions
Parental or guardian consent is required for customers under the age of 18.
Governing law
The terms of use comply with Australian law and the Australian courts will have exclusive jurisdiction.
